Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center Section

  • You can find almost all the answers to your questions in the user–friendly Help Center incorporated into The Best Shared Web Hosting Services of 2018.’s Control Panel. It offers an ever–increasing repository with commonly asked questions and in–depth help articles written by our seasoned tech support staff.

  • Top quality support service
  • How–To Video Clips

  • For those who would like to learn how to settle a regularly encountered issue by watching a tutorial video clip, we have added a collection of video tutorials to our Control Panel. All the video tutorials are brief and easy to grasp. They offer step–by–step presentations of different web site management tasks.

  • Intuitive help center
  • A 1–Hour Response Guarantee

  • With all our semi–dedicated servers, we offer a 24x7x365 client support service with a 60–minute response guarantee. A team of practiced customer service technicians will be at your disposal to answer all the questions that you could have. During off–peak times, a reply will be given in even less than 20 minutes.