Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our customer help crew is trained to speedily deal with all of our shared web hosting services users’ issues and guidance inquiries. Through our ticket system, you are able to send your request and a support crew representative is going to return to you within max one hour. Actually, practice indicates that the general reaction time period is 20 minutes.

  • Top quality support service
  • A Top–quality Support Service

  • Our customer assistance service is delivered by a crew of educated professionals who are ready to react to your question as fast as possible. You can speak to the support team by starting a customer assistance ticket from your Control Panel or by submitting us an email message. On working days, you may also contact us on the phone or make use of the online chat option.

  • Intuitive help center
  • An Intuitive Help Section

  • The Best Shared Web Hosting Services of 2018. has integrated a broad know–how base into the Control Panel to help you to acquire helpful step–by–step guidelines whenever you want. Each section of the Control Panel features its own contextual guide area showcasing a selection of how–to posts. We have also prepared instructional videos to present you with a better visual representation of the best way to accomplish any presented process.