1 hour ticket response
Quick support is our major responsibility and this is why we have a team of qualified techs who are ready to provide a swift response to any question that you may possibly have. Just send your customer support ticket from the Control Panel and we’ll reply back to you within one hour in the worst case scenario. In fact, we work hard and aim for a 20–minute technical support ticket response time.
A Top–Class Technical Support Service
Each member of our client support team has lots of years of experience in the shared web hosting services realm and almost all of them have been with us for at least five years. They all are prepared to reply to all your inquiries in the most proficient way possible.
An Easy–to–Navigate Help Center
To help you find a quick tip on how to use a specific service, we have included a really user–friendly Help Center section in your Control Panel. You can browse through a broad collection of web hosting account administration articles and website management articles, have a look at our F.A.Q. archive or watch our educational video tutorials.