Assistance Channels

  • 1 hour ticket response time
  • A 60–minutes Ticket Resolution Warranty

  • Our team of professionals will try their best to respond to your support enquiries within about 1 hour. If, however, the trouble you have stumbled upon requires some help from the Admin =Team,= we’ll forward the ticket to the technician on shift and will post a note to inform you.

  • Top quality support service
  • Top–class Technical Assist Service

  • We will be on–line for you round the clock to offer you advices and client support and also to assist you with any trouble that you may have as you are organizing your virtual server. We can easily support all pre–installed apps, such as your Operating System, server management panel (based on the VPS type) and the Control Panel created completely by us.

  • Intuitive help center
  • An Educational Help Section

  • An in–depth and regularly updated collection of articles is included in our custom–built Control Panel. It offers you quick tips on how to execute all of the primary website management jobs. The Help area offers thorough how to tutorials and step–by–step video guides. You can access the Help area by pressing the Help or Video buttons in the top right side of each Control Panel section.