A live chat is among the many ways of communication offered by some hosting providers as part of their support service. Depending on the supplier, the chat is used for billing, pre-sales and/or technical assistance. This method of communication is faster in comparison to a support ticket and it will make it less likely to misspell or misunderstand a word in comparison to a telephone call with an agent. What's more, if the problem that you have needs some time to be reviewed and taken care of, you are able to do something else meanwhile instead of just waiting, like you would have to do when you call. Also, you can take advantage of a live chat support service completely free provided that you have Internet access even when your hosting supplier is situated in another country and they do not have a local telephone number you can call.

Live Chat Support in Shared Web Hosting

We supply a live chat support service for all of the shared web hosting services that we offer and we will help you with almost everything live. In case you do not have an account with us yet, we will be able to give you more details about the packages to help you to select the most appropriate plan. If you are an active client, we are able to assist you with any billing or general matter in addition to with multiple common tech matters, for example an email address setup in a desktop email client. If you cannot call us for whatever reason or you're in some country where we don't have a local phone number, our live chat will be the best choice to get in touch with us. Certainly, some situations need longer time to investigate and test, which means that you'll need to open a ticket to our technicians, but nonetheless, we're able to save you time and assist you with quite a lot of troubles on the chat.

Live Chat Support in Semi-dedicated Hosting

We have live chat support that is designed for all of our potential and current clients. In case you are searching for a new website hosting account, you are able to chat in real time to one of our representatives and receive more information about our semi-dedicated hosting in order to pick the perfect package for your web sites. If you already have an account with us, we can support you in a very timely manner with general, billing and first-level technicalissues. Even though in some instances you'll need to open a ticket as there're things that cannot be resolved through a live chat, we'll be able to help you with lots of basic jobs, for example setting up an e-mail account in an e-mail client or forwarding one domain name to another. This way, you'll receive quick support and you'll save many hours.