Although this isn't the most importantaspect to recognize a reliable shared web hosting provider from a bad one and a reseller from an actual supplier, being able to call and speak with a live person is a sign that you aren't working with a one-person firm and that you'll be able to get in touch with somebody when you're in need of support. The phone support for web hosting services may vary from standard to professional, which means that the issues that can be resolved with a call differ depending on the specific company. In the general case, these issues are more basic and include billing or first level technical issues since more difficult problems often require a support ticket where both you and the system administrators can follow the proceedings with a given situation. Still, the option to phone call your service provider can save you lots of time and efforts for the numerous small things that may eventually show up when you manage your hosting account.

Phone Support in Shared Web Hosting

Our shared web hosting packages come with phone support fourteen hours a day even on public holidays, which means that if you do not have an account yet, you can phone us and learn more about our services or if we will meet the system requirements for your sites. For your convenience, we have local phone lines in the U.S.A., Great Britain and Australia, so that you can call the phone number which is nearer to you. In case you are a current customer, we can help you in a timely manner with all of the general and billing matters as well as with multiple tech matters so as to save you time and efforts - we acknowledge the fact that sometimes it is more convenient to speak with a live person to get things done instantly. Of course, some problems cannot be resolved on the phone, so in such a case you have the option to use our ticketing system.

Phone Support in Semi-dedicated Hosting

Any time you want more details regarding the semi-dedicated hosting that we provide, you're able to call one of the three support lines that we have around the globe - in the United States of America, the UK and Australia. By doing this, you are able to check ahead of time whether our services will be appropriate for your websites. In case you're already our client and you own a semi-dedicated account, you'll be able to contact us over the phone for fourteen hours a day about any kind of billing or common queries. For entirely technical troubles you'll need to use our ticketing system so as to get in touch with our tech support since someissues simply need additional time to be dealt with, but we will assist you on the phone with a lot of minor technical problems as well, saving you the time and efforts.